xTool Care for F1

xTool Care

xTool Care is an extended service launched by xTool for you with an xTool F1.The warranty events cover nearly 90% of machine failure and damage. No matter if it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick help.

2 Warranty Events, Cost Effective

The warranty events cover nearly 90% of machine failure and damage. Whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.

Free Two-Way Shipping, Hassle-Free

Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.

*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.

Priority Access, 12h Quick Response

Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).

Original Factory Maintenance, Trustworthy

It is reliable that all the replacement parts and maintenance services come from the xTool original factory. We aim to make you satisfied and happy.

Start Your xToolCare Service Now!

• Purchase xToolCare: Valid only if you purchase xToolCare within one month of the machine order being delivered.
• Contact xTool Customer Service Email xTool with tag #xToolCare at support@xtool.com and provide your valid order number for both xToolCare and F1.
• Problem Report & Diagnosis Clearly articulate the problem. And support xTool technician diagnoses the problem. Kindly report your problem based on the failure report template
• Repair or Replacement Based on xTool technical diagnosis, our after-sales staff will send you replacement components or arrange for machine repair.